Shipping Policy

Warm Weather Shipping Notice

Important: When temperatures exceed 90°F, herbal products can be damaged in transit—especially edible and topical items. If you live in a hot area, we cannot guarantee these items will arrive undamaged unless you select the UPS option with heat shield + ice pack at checkout. Contact us with questions.

Shipping Cost

We offer a single Standard Shipping option within the continental United States for a flat rate of $25 per order.

Orders of $200 or more (before tax and after discounts) qualify for free standard shipping.

Handling Time

We ship Monday–Friday. Please allow 1–3 business days for handling. No weekend shipping.

Confirmation & Tracking

You’ll receive a shipment confirmation email with tracking details once your order ships. Tracking typically activates within 24 hours.

Customs & Taxes

Any customs duties, taxes, or import fees are the customer’s responsibility and may be collected by the carrier or your local customs office.

Damages

We are not liable for products damaged or lost in transit. If your order arrives damaged, please file a claim with the carrier.

Save all packaging and damaged items before submitting a claim. For help, contact us.

Restrictions

International: We do not ship hemp products internationally (no exceptions).

UPS does not deliver to P.O. Boxes for any destination.